Terms of Service

Effective Date: November 13, 2026

Introduction

Welcome to PetVerifier.

These Terms of Service (“Terms”) govern your access to and use of the PetVerifier website, digital products, research reports, supplier information, and related services.

By accessing our website, purchasing our products, or using our services, you agree to these Terms.

If you do not agree with these Terms, please do not use our website or services.

About PetVerifier

PetVerifier provides supplier research, business information analysis, supplier evaluation materials, and related digital products primarily focused on the pet products industry.

Our products and services may include:

• Supplier research reports.
• Manufacturer and supplier information.
• Business and product data.
• PDF research documents.
• Excel data files.
• Supplier evaluation and comparison materials.
• Customized research and assessment services.

The exact scope of each product or service will be described on its relevant product or service page.

Nature of Our Research and Evaluation

PetVerifier conducts research and analysis using information from sources that may include publicly available business information, company websites, commercial platforms, business communications, and other relevant sources.

Different research activities may involve different levels of verification.

These activities may include:

• Initial Screening: Preliminary review and selection of potential suppliers based on available information.
• Identity Verification: Checks intended to assess the identity and business registration information of a supplier.
• Capability Verification: Further review of available information concerning a supplier’s production, products, facilities, or business capabilities.
• On-Site Inspection: Physical inspection or verification conducted at a supplier’s premises, where specifically arranged and confirmed.

Not every supplier included in a report has undergone every level of verification.

Unless expressly stated in the relevant product description, inclusion in a report must not be interpreted as confirmation that a supplier has passed identity verification, capability verification, or an on-site inspection.

Product Information and Orders

We make reasonable efforts to ensure that product descriptions, report contents, prices, and service details are presented accurately.

Before placing an order, customers are responsible for reviewing the relevant product description, included materials, scope, and price.

An order is subject to successful payment confirmation and any applicable order acceptance procedures.

We reserve the right to correct obvious errors, update product descriptions, or discontinue products where reasonably necessary.

Pricing and Payment

Prices will be displayed on the relevant product or service page or communicated through an agreed quotation.

Payments may be processed through third-party payment providers made available at checkout, including PayPal or other supported payment services.

Your payment may also be subject to the terms and conditions of the relevant payment provider.

An order will generally be treated as paid once the payment provider confirms successful payment.

Digital Product Delivery

PetVerifier primarily delivers digital products electronically.

After successful payment confirmation:

1. An order confirmation may be sent to the email address provided during checkout.
2. A separate email may contain a secure download link.
3. The download link may have a limited validity period or access restrictions.
4. Customers are responsible for using the correct email address and downloading their purchased products within the permitted period.

Digital products are generally delivered through secure download links rather than ordinary email attachments.

If you experience a delivery problem, please contact us through our website’s Contact Us page.

We will make reasonable efforts to assist with legitimate delivery issues.

Digital Product Access and Restrictions

Unless otherwise stated, digital products are licensed for the purchasing customer or purchasing organization to use internally.

Customers may not, without our prior written permission:

• Resell or commercially redistribute purchased reports or data files.
• Share download links with unauthorized third parties.
• Publish purchased materials in public repositories or websites.
• Reproduce or distribute substantial portions of our materials.
• Remove copyright notices, watermarks, or ownership information.
• Use our materials to create or distribute competing commercial reports.
• Transfer or sublicense access to unauthorized persons.

A purchase grants a limited right to use the product. It does not transfer ownership of the underlying intellectual property.

Refunds and Cancellations

Because our products primarily consist of digital reports, research materials, and downloadable data files, refund requests are subject to the nature of the product and applicable consumer protection laws.

Where permitted by law:

• Completed digital product purchases are generally non-refundable once the product has been delivered or access to the download has been provided.
• A refund may be considered if a duplicate payment has occurred.
• A refund or other appropriate remedy may be considered if a purchased product was not delivered and the delivery issue cannot reasonably be resolved.
• A refund or replacement may be considered if the delivered file is materially defective and we cannot reasonably correct or replace it.
• Customized research services may be subject to separate cancellation and refund conditions communicated before work begins.

Nothing in this section excludes or limits any mandatory rights or remedies available under applicable law.

To request assistance with an order, please contact us with your order details.

Customized Services

Customized research, supplier assessments, and other individually arranged services may have specific scopes, delivery schedules, prices, and requirements.

The agreed service description or written quotation will govern the scope of the relevant customized service.

Customers are responsible for providing accurate information and reasonable cooperation where required.

Any material changes to the agreed scope may require additional fees or a revised delivery schedule.

Accuracy and Updates

We make reasonable efforts to prepare research materials using information available at the time of research.

Supplier information, business status, product offerings, manufacturing capabilities, certifications, and contact details may change over time.

Unless an update service is expressly included in the purchased product, ongoing monitoring or future updates are not automatically included.

Any update frequency, update period, or additional update service will be specified in the relevant product description or separate agreement.

Intellectual Property

All original content created and published by PetVerifier, including reports, research structures, written analysis, layouts, databases, graphics, website content, and other materials, is protected by applicable intellectual property laws.

Unless otherwise stated, all rights remain with PetVerifier or the relevant rights holder.

Customers receive only the limited usage rights expressly granted under these Terms or the applicable product description.

Acceptable Use

You agree not to:

• Use our website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Interfere with website security or functionality.
• Upload malicious software or harmful content.
• Misrepresent your identity or business affiliation.
• Scrape, copy, or extract website content in a manner that violates applicable law or our rights.
• Use our products to facilitate fraud, deception, or unlawful activity.

We may restrict access where we reasonably believe that a user has violated these Terms or poses a security risk.

Third-Party Services and External Links

Our website may use or link to third-party services, including payment providers, hosting services, email delivery providers, and external websites.

These services are operated independently and may be governed by their own terms and privacy policies.

PetVerifier is not responsible for the independent operations, content, or policies of third-party websites or services.

Disclaimer of Warranties

Our website, research materials, reports, and services are provided on an “as available” and, to the extent permitted by law, “as is” basis.

We make reasonable efforts to provide useful and accurate information but do not guarantee that all information will be complete, current, error-free, or suitable for every customer’s intended purpose.

We do not guarantee supplier performance, product quality, regulatory compliance, transaction success, business results, or the future conduct of any third party.

Limitation of Liability

To the maximum extent permitted by applicable law, PetVerifier shall not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, business opportunities, revenue, data, or anticipated savings arising from the use of our website, reports, products, or services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

Where liability may legally be limited, our total liability arising from a specific purchase shall not exceed the amount paid for the relevant product or service, unless applicable law requires otherwise.

Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable expenses arising directly from your unlawful use of our website, unauthorized redistribution of our materials, or material violation of these Terms.

This section does not apply to the extent a claim results from our own unlawful conduct or liability that cannot legally be transferred.

Suspension and Termination

We may suspend or restrict access to our website or services where reasonably necessary to protect our systems, enforce these Terms, prevent fraud, or comply with legal obligations.

Termination or restriction of website access does not remove obligations that have already arisen, including payment obligations and intellectual property restrictions.

Changes to These Terms

We may revise these Terms from time to time.

The updated version will be published on this page with a revised effective date.

Your continued use of the website after changes become effective constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Governing Law and Disputes

These Terms shall be interpreted in accordance with applicable law.

Any governing law, jurisdiction, or dispute resolution procedure will be subject to the legal requirements applicable to the operating business and the customer’s transaction.

Nothing in this section deprives consumers of mandatory legal protections available in their place of residence.

Contact Us

If you have questions regarding these Terms, an order, a digital product, or our services, please contact PetVerifier through the Contact Us page on our website.

PetVerifier

Website: [Insert Your Website URL]

Contact: Please use our website Contact Us form.